Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how [Silk Cashback SL] ("Silk", "we", "us") collects, uses and shares your personal data when you use the Silk Cashback application ("App") and the website https://www.silkcashback.com/. By using the App, you agree and consent to the processing of your personal data in accordance with this Policy. If you do not agree to this Policy, you should not use the App.

2. Data controller

The person responsible for processing your personal data is:Name: Silk Cashback SLAddress: Calle Eloy Gonzalo 27 Chamberi, 28010, MadridEmail: mailto:support@silkcashback.com

3. Personal data we collect

We collect the following types of personal data about you:Account Information: When you create an account on the App, we collect your name, email address, password, date of birth, country of residence, and rental property address.Payment Data: When you make a rental payment through the App, we collect your debit or credit card information or wire transfer information.Usage Data: We collect information about how you use the App, such as the pages you visit, the features you use, and the time you spend on the App.Device Data: We collect information about your device, such as the device type, operating system, and IP address.Third-Party Data: We may also collect information about you from third parties, such as social media and analytics platforms.

4. Purpose of processing your personal data

We use your personal data for the following purposes:Providing and improving the App: We use your personal data to provide you with the App and improve your experience.Processing rental payments: We use your personal data to process your rental payments.Communicating with you: We may use your personal data to communicate with you about your account, the App, or our services.Sending advertising: We may use your personal data to send you personalized advertising.Research and development: We may use your personal data for research and development to improve the App and our services.

5. Sharing your personal data

We do not share your personal data with third parties without your consent, except in the following cases:Service providers: We may share your personal data with service providers who help us operate the App, such as payment providers, web hosting providers, and analytics providers.Compliance with law: We may share your personal data with authorities if required by law or if we believe it is necessary to protect our rights or the rights of third parties.

6. Security of your personal data

We take reasonable security measures to protect your personal data from unauthorized access, misuse, disclosure, alteration or destruction. However, no security measures are perfect and we cannot guarantee that your personal data is completely secure.

7. Conservation of your personal data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

8. You have the right to:

Access your personal data: You may request a copy of the personal data we hold about you.

Rectify your personal data: You can request that we rectify your personal data if it is incorrect or incomplete. Delete your personal data: You can request that we delete your personal data.

Restrict the processing of your personal data: You may request that we restrict the processing of your personal data.

Object to the processing of your personal data: You may object to the processing of your personal data.

Portability of your personal data: You may request that we provide your personal data to you in a structured, commonly used and machine-readable format and transmit it to another controller.

9. How to exercise your rights

To exercise your rights, you can send us a written request to the following address:Silk Cashback SL Calle Eloy Gonzalo 27 Chamberi 28010, MadridYou can also contact us by email at support@silkcashback .